When working in an office, there are many annoying things to do, such as Colleagues who microwave stink fish for lunch, or deal with people who never fill the paper tray in the printer.
There is probably nothing more annoying than replying to all email storms. This is where a colleague mistakenly chooses “answer everyone” rather than “reply” and ends up sending an email to a huge list of people. Then other people in the organization do the same and create a massive email chain that closes everyone’s inboxes. Fortunately, Microsoft is finally trying to end this nightmare in Office 365 (aka Microsoft 365) with the brand new “Reply to All Storm Protection Features”.
“When replying, all mail storms happen in your organization, it can disrupt business continuity and in some cases even throw out the rest of your organization’s email for a period of time. At Microsoft Ignite 2019, we announced the Reply All Storm Protection feature to reduce the impact that all storms can have on large organizations. Today we are pleased to announce that the feature is now running in Office 365 worldwide, ”says the Exchange Transport Team.
The team also says, “Originally, the Reply All Storm Protection feature will initially benefit large organizations that have large distribution lists. When the feature detects a probable response, any storm that occurs on a large DL blocks the subsequent attempt to respond all to the thread and returns an NDR to the sender. The answer to all blocks remains in place for several hours. Originally, the Reply All Storm Protection feature uses the following conditions to detect a response to all storms: 10 equals more than 5000 recipients within 60 minutes. It then blocks subsequent responses to the thread for 4 hours. “
Once enabled, users attempting to play to a “replay-all” storm will be blocked from doing so and will instead be presented with a non-deliverable warning email (see above). This should prove to be a very useful feature and I hope other vendors copy it ASAP.
photo Credit: Marcos Mesa Sam Wordley / Shutterstock
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May 11, 2020 at 08:25AM
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Microsoft opens a can of whoop-ass on reply-all email storms in Office 365 - Its Media Lodge
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